Terms of Service — General Content

These Terms of Service ("Terms") govern your access to and use of Denofans (the "Service"), including when accessed via https://denofans.com, for general (non-explicit) creator content.

The Service is operated by Idolo Media and Technologies Ltd ("we", "our", or "us"). By creating an account, accessing the Service, or using any feature, you agree to these Terms, our Privacy Policy for General Content at /privacy/general, our Contract between Fan and Creator at /contract, and our Complaints Policy at /complaints.

To use Denofans you must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) and able to enter into a legally binding contract with us.

You must provide accurate registration information, including your date of birth, and keep your account details current. You may not use the Service if you are barred from doing so under applicable law.

Denofans supports fan (subscriber) accounts and creator accounts. A single user may hold both roles and switch between fan mode and creator mode within one account.

Each account must represent one natural person or one duly authorized legal entity. You may not share login credentials, sell or transfer your account, or create multiple accounts to evade enforcement actions.

Creators are responsible for all activity conducted through their creator profile, including content uploads, pricing, subscriber communications, and compliance with these Terms.

Denofans provides a creator subscription and monetization platform. Core services include: browsing a personalized feed; viewing images and videos delivered via adaptive streaming (HLS through Cloudflare Stream and Cloudflare Images); subscribing to creators; purchasing pay-per-view content; managing a wallet balance; sending tips; participating in gamification features (points, streaks, leaderboards, trophies); commenting on posts; viewing public creator and fan profiles; search and notifications (where available); and creator studio tools for uploading and managing content.

Some features may be released gradually, vary by region, or require additional verification. We may modify, suspend, or discontinue features with reasonable notice where practicable.

The Service is available via web browser, PWA installation, and the Android mobile app from the Play Store.

Creators must upload only content they own or have a valid license to distribute. You are solely responsible for ensuring your content does not infringe copyrights, trademarks, privacy rights, or other third-party rights.

On the general content track, you must not upload, publish, or monetize sexually explicit material, nudity intended for sexual gratification, or content that is age-restricted to adults only.

You must provide accurate titles, descriptions, tags, categories, and visibility settings (public preview vs. subscriber-only). You are responsible for setting appropriate subscription tiers (weekly, monthly, lifetime) and per-content pricing.

Creators must respond to valid rights-holder complaints and cooperate with Denofans moderation and legal requests.

Fans must use the Service lawfully and respectfully. You may not harass creators or other users, post abusive comments, impersonate others, or attempt to circumvent paywalls, signed media URLs, or other access controls.

You may not scrape, bulk-download, record, redistribute, or publicly re-share creator content except where the creator or Denofans expressly permits it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Fans may subscribe to creators under weekly, monthly, or lifetime plans, or purchase individual pay-per-view content. Prices may be displayed in multiple currencies with real-time conversion for convenience; the amount charged at checkout is final.

When you select “Subscribe”, you agree to start a subscription. Subscriptions renew automatically for additional periods of the same duration unless you cancel before the next renewal date. By subscribing, you authorize us and our payment providers to charge you again after each subscription period, without further notice, unless cancellation is effective, your payment is declined, or the subscription price changes.

Payments are processed by third-party payment processors (including Paystack, MOMO, NowPayments, when enabled). Denofans does not store full payment card numbers on its servers.

Denofans operates a revenue-split model: a platform fee is deducted from creator earnings on transactions. Specific fee rates are disclosed in creator dashboards and may change with notice.

Wallet balances may be used for tips, subscriptions, and purchases where supported. Wallet credits (where available) are non-refundable and do not accrue interest. Refunds are issued only as required by law or at Denofans' sole discretion in accordance with our policies.

Fans may send voluntary tips or donations to creators. Tips are generally non-refundable once processed.

Denofans may deduct a service or processing fee from tips. Creators receive the net amount shown at the time of the transaction, subject to payout holds for fraud review or chargeback disputes.

Tips do not guarantee any specific content, response, or personal interaction unless expressly offered by the creator as part of a published offer.

Denofans may award points, streaks, leaderboard rankings, trophies, and other rewards for engagement activities such as subscriptions, daily logins, and platform participation.

Gamification rewards are promotional in nature and have no cash value unless explicitly stated. Denofans may modify point values, reward thresholds, or leaderboard rules at any time.

Abuse of gamification systems (including fraudulent activity or automation) may result in forfeiture of rewards and account suspension.

Denofans and its licensors own all rights in the Service, including software, branding, design, and documentation. These Terms do not grant you any ownership in the Service.

Creators retain ownership of content they upload. By publishing content on Denofans, you grant Denofans a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, distribute via CDN, display, and promote your content solely to operate and improve the Service.

If you believe content on Denofans infringes your copyright, submit a notice to support@denofans.com with: identification of the work, identification of the infringing material, your contact information, a good-faith statement, and your signature. Denofans maintains a repeat-infringer policy and may terminate accounts of repeat violators.

Denofans reserves the right to review, age-rate, restrict visibility of, or remove any content that violates these Terms, applicable law, or community standards.

Users may report content or accounts through in-app reporting tools or by contacting support@denofans.com. We aim to review reports promptly but do not guarantee a specific response time.

Creators whose content is removed will be notified where practicable, with an opportunity to appeal mistaken removals through our support channels.

You may not upload, publish, or distribute content that: is illegal in any applicable jurisdiction; depicts or promotes child sexual abuse material (zero tolerance — immediate termination and law enforcement referral); contains credible threats, harassment, or hate speech targeting protected characteristics; promotes violence or self-harm; contains malware or phishing; impersonates another person or entity; or is sexually explicit, contains nudity for sexual purposes, or is otherwise adult-only material (prohibited on this general content track).

You may not use the Service to spam, manipulate engagement metrics, launder money, evade sanctions, or interfere with the Service's operation or security.

Violation of this section may result in immediate content removal, account suspension, or permanent termination without refund.

Your use of the Service is also governed by our Privacy Policy for General Content at /privacy/general, which describes how we collect, use, share, and protect your personal data.

By using the Service, you consent to the data practices described in that policy, including processing by third-party service providers listed therein.

The Service integrates with third-party providers, including: Google (OAuth sign-in); Cloudflare (Stream for video delivery and Images for photos); payment processors including Paystack, MOMO, and NowPayments (for crypto), used for subscriptions and direct payments; Crisp (live chat support); Resend (support email delivery); and WhatsApp (support contact links).

Your use of third-party services may be subject to their separate terms and privacy policies. Denofans is not responsible for third-party services outside our reasonable control.

API traffic between the client and Denofans backend is routed through its own secure channels.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Denofans does not guarantee any minimum earnings, audience size, or subscriber count for creators. Past performance of other creators is not indicative of future results.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDOLO MEDIA AND TECHNOLOGIES LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from these Terms or the Service shall not exceed the greater of (a) amounts you paid to Denofans in the twelve months before the claim, or (b) one hundred U.S. dollars (USD $100).

You agree to indemnify, defend, and hold harmless Idolo Media and Technologies Ltd and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: your content; your use of the Service; your violation of these Terms; or your violation of any third-party rights.

Denofans may assume exclusive defense of any matter subject to indemnification, and you agree to cooperate with our defense.

You may close your account at any time through account settings or by contacting support@denofans.com.

Denofans may suspend or terminate your account immediately for violations of these Terms, suspected fraud, legal requirements, or extended inactivity.

Upon termination, your right to access the Service ceases. Active subscriptions may be cancelled without refund except as required by law. Creators remain responsible for pending payout obligations and chargeback disputes.

These Terms are governed by the laws of Nigeria, without regard to conflict-of-law principles.

Before bringing any claim, you agree to notify us at support@denofans.com and attempt to resolve disputes informally for at least thirty (30) days. Where required or offered, you agree to attempt mediation before commencing proceedings.

Any dispute not resolved informally shall be resolved exclusively in the courts of Nigeria, and you consent to personal jurisdiction in those courts.

We may update these Terms from time to time. Material changes will be communicated via email, in-app notification, or a prominent notice on the Service at least fourteen (14) days before they take effect, unless immediate changes are required by law or to address security issues.

Continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree, you must stop using the Service and close your account.

Idolo Media and Technologies Ltd (operator of Denofans)

Website: https://denofans.com

Support: support@denofans.com

General inquiries: info@denofans.com

Support channels: /support (email, live chat, and WhatsApp channels)